/* ==========================================================================
   kao.css - Kao chat widget (website + dashboard Help)
   Theme tokens only, so it reads well in light and dark.
   ========================================================================== */
.kao-launcher {
  position: fixed; right: 20px; bottom: 20px; z-index: 1095; height: 54px; min-width: 54px; padding: 0 18px 0 15px;
  display: inline-flex; align-items: center; gap: 8px; border-radius: 999px; border: 0; cursor: pointer;
  background: var(--kikao-gold-500); color: var(--kikao-on-accent) !important; font-weight: 800; font-size: .9rem;
  box-shadow: 0 10px 26px rgba(0, 0, 0, .22); transition: transform .15s, background .15s;
}
.kao-launcher:hover { background: var(--kikao-gold-600); transform: translateY(-2px); }
.kao-launcher svg, .kao-launcher span { color: var(--kikao-on-accent) !important; }
.kao-is-open .kao-launcher { transform: scale(.9); opacity: 0; pointer-events: none; }

.kao {
  position: fixed; right: 86px; padding: 0; margin: 0; bottom: 20px; z-index: 1100; width: 380px; height: min(600px, calc(100vh - 110px));
  display: flex; flex-direction: column; border-radius: 18px; overflow: hidden;
  background: var(--kikao-surface); border: 1px solid var(--kikao-border); box-shadow: 0 22px 60px rgba(0, 0, 0, .28);
  opacity: 0; transform: translateY(14px) scale(.98); transition: opacity .18s, transform .18s;
}
.kao.open { opacity: 1; transform: none; }
.kao[hidden] { display: none; }

.kao-head { display: flex; align-items: center; gap: 10px; padding: 12px 12px 12px 14px; border-bottom: 1px solid var(--kikao-border);
  background: color-mix(in srgb, var(--kikao-gold-500) 10%, var(--kikao-surface)); }
.kao-avatar { width: 36px; height: 36px; flex: 0 0 36px; border-radius: 50%; display: inline-flex; align-items: center; justify-content: center;
  background: var(--kikao-gold-500); color: var(--kikao-on-accent) !important; }
.kao-avatar svg { color: var(--kikao-on-accent) !important; }
.kao-who { flex: 1; min-width: 0; line-height: 1.2; }
.kao-who b { display: block; font-size: .95rem; color: var(--kikao-text-primary) !important; }
.kao-who small { font-size: .72rem; color: var(--kikao-text-secondary) !important; }
.kao-icon-btn { width: 34px; height: 34px; border-radius: 50%; border: 1px solid transparent; background: transparent; display: inline-flex;
  align-items: center; justify-content: center; color: var(--kikao-text-primary) !important; cursor: pointer; font-size: 18px; text-decoration: none; }
.kao-icon-btn:hover { border-color: var(--kikao-border); background: var(--kikao-bg-alt); }
.kao-icon-btn .bi-whatsapp { color: #1DA851 !important; }

.kao-list { flex: 1; overflow-y: auto; padding: 14px 12px 6px; display: flex; flex-direction: column; gap: 8px; overscroll-behavior: contain; }
.kao-msg { display: flex; flex-direction: column; max-width: 88%; }
.kao-msg.from-kao { align-self: flex-start; }
.kao-msg.from-me { align-self: flex-end; align-items: flex-end; }
.kao-bubble { padding: 9px 12px; border-radius: 14px; font-size: .87rem; line-height: 1.5; white-space: pre-wrap; word-wrap: break-word; }
.kao-msg.from-kao .kao-bubble { background: var(--kikao-bg-alt); color: var(--kikao-text-primary) !important; border-bottom-left-radius: 4px; }
.kao-msg.from-kao .kao-bubble { border: 1px solid var(--kikao-border); }
[data-theme="dark"] .kao-msg.from-kao .kao-bubble { background: color-mix(in srgb, var(--kikao-text-primary) 9%, var(--kikao-surface)); }
.kao-msg.from-me .kao-bubble { background: var(--kikao-gold-500); color: var(--kikao-on-accent) !important; border-bottom-right-radius: 4px; }
.kao-bubble a { color: var(--kikao-accent-text) !important; text-decoration: underline; }
.kao-msg.from-me .kao-bubble a { color: var(--kikao-on-accent) !important; }

.kao-dots { display: inline-flex; gap: 4px; padding: 4px 2px; }
.kao-dots i { width: 6px; height: 6px; border-radius: 50%; background: var(--kikao-text-secondary); animation: kaoDot 1s infinite ease-in-out; }
.kao-dots i:nth-child(2) { animation-delay: .15s; } .kao-dots i:nth-child(3) { animation-delay: .3s; }
@keyframes kaoDot { 0%, 80%, 100% { opacity: .3; transform: translateY(0); } 40% { opacity: 1; transform: translateY(-3px); } }

.kao-actions, .kao-quick { display: flex; flex-wrap: wrap; gap: 6px; margin-top: 6px; }
.kao-quick { align-self: flex-start; max-width: 100%; }
.kao-chip { display: inline-flex; align-items: center; gap: 6px; padding: 6px 11px; border-radius: 999px; font-size: .78rem; font-weight: 700;
  text-decoration: none; cursor: pointer; border: 1px solid var(--kikao-gold-500); background: transparent; color: var(--kikao-accent-text) !important; }
.kao-chip svg, .kao-chip i { color: inherit; flex-shrink: 0; }
.kao-chip span { color: inherit !important; }
.kao-chip:hover { background: color-mix(in srgb, var(--kikao-gold-500) 14%, transparent); }
.kao-chip.ghost { border-color: var(--kikao-border); color: var(--kikao-text-primary) !important; font-weight: 600; }
.kao-chip.ghost:hover { border-color: var(--kikao-gold-500); }
.kao-chip.solid { background: var(--kikao-gold-500); color: var(--kikao-on-accent) !important; }
.kao-chip.solid * { color: var(--kikao-on-accent) !important; }
.kao-chip:disabled { opacity: .55; cursor: wait; }

.kao-lead { display: flex; flex-direction: column; gap: 7px; margin-top: 8px; padding: 10px; border-radius: 12px; border: 1px solid var(--kikao-border); background: var(--kikao-surface); }
.kao-lead label { display: flex; flex-direction: column; gap: 3px; font-size: .74rem; font-weight: 700; color: var(--kikao-text-primary) !important; }
.kao-lead small { font-weight: 400; color: var(--kikao-text-secondary) !important; }
.kao-lead input, .kao-lead textarea { padding: 7px 9px; border-radius: 8px; border: 1px solid var(--kikao-border); background: var(--kikao-bg-alt);
  color: var(--kikao-text-primary); font-size: .84rem; font-family: inherit; }
.kao-lead input:focus, .kao-lead textarea:focus { outline: none; border-color: var(--kikao-gold-500); }
.kao-lead .kao-hp { position: absolute; left: -10000px; width: 1px; height: 1px; }
.kao-err { margin: 0; font-size: .75rem; color: #B42318 !important; }
[data-theme="dark"] .kao-err { color: #FF8A8A !important; }
.kao-err:empty { display: none; }
.kao-fine { margin: 0; font-size: .68rem; color: var(--kikao-text-secondary) !important; }
.kao-fine a { color: var(--kikao-accent-text) !important; }
.kao-ts:empty { display: none; }
.kao-ts { padding: 0 12px; }

.kao-input { display: flex; gap: 8px; align-items: flex-end; padding: 10px 12px 6px; border-top: 1px solid var(--kikao-border); }
.kao-input textarea { flex: 1; resize: none; max-height: 110px; padding: 9px 12px; border-radius: 14px; border: 1px solid var(--kikao-border);
  background: var(--kikao-bg-alt); color: var(--kikao-text-primary); font-size: .88rem; font-family: inherit; line-height: 1.4; }
.kao-input textarea:focus { outline: none; border-color: var(--kikao-gold-500); box-shadow: var(--kikao-shadow-gold-glow); }
.kao-input button { width: 40px; height: 40px; flex: 0 0 40px; border-radius: 50%; border: 0; cursor: pointer; display: inline-flex; align-items: center; justify-content: center;
  background: var(--kikao-gold-500); color: var(--kikao-on-accent) !important; }
.kao-input button svg { color: var(--kikao-on-accent) !important; }
.kao-input button:disabled { opacity: .5; }
.kao-note { margin: 0; padding: 0 12px 9px; font-size: .66rem; text-align: center; color: var(--kikao-text-secondary) !important; }
.kao-note a { color: var(--kikao-accent-text) !important; }

/* Dashboard Help: the panel sits inside the page instead of floating. */
.kao.kao-help { position: static; width: auto; height: 560px; opacity: 1; transform: none; box-shadow: none; }

@media (max-width: 575px) {
  .kao.kao-site { z-index: 1200; }
  .kao-launcher { right: 12px; bottom: 12px; height: 50px; padding: 0 14px; }
  .kao-launcher-label { display: none; }
  .kao.kao-site { inset: 0; width: auto; height: 100%; height: 100dvh; border-radius: 0; border: 0; }
  .kao-is-open body { overflow: hidden; }
  .kao-is-open .kikao-float-dock, .kao-is-open .kikao-dock-hint, .kao-is-open .kikao-consent { display: none !important; }
}
@media (prefers-reduced-motion: reduce) { .kao, .kao-launcher { transition: none; } .kao-dots i { animation: none; } }